Replacement parts
Support
Send the model, part photo, function, quantity, and service details to help identify a compatible replacement.
Common part requests
| Equipment family | Typical parts |
|---|---|
| Air curtains | Motors, wheels, switches, controls, heaters, mounting parts, and covers. |
| Ventilation fans | Motors, impellers, housings, grilles, filters, controls, and mounting parts. |
| Fresh air systems | Filters, cores, access panels, sensors, controls, and drain-related components. |
| Exhaust fans | Grilles, motors, shutters, housings, controls, and mounting hardware. |
| Dehumidifiers | Filters, drainage parts, controls, sensors, and service components. |
Technical FAQs
What is needed to identify a replacement part?
Send the product family, model number if available, part photo, part function, and purchase or service context.
Can parts be selected from photos alone?
Photos help, but model and series details are usually needed before confirming a compatible part.
Where should urgent service requests go?
Use the parts request and include the model, part photo, failure description, quantity, and destination region.